Overview
A Lead is a person or business that has shown interest in your services but is not yet a customer.
Leads usually come from:
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Website enquiry forms
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Phone or WhatsApp enquiries
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Marketing campaigns
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Walk-in prospects
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Imported contact lists
Purpose of Leads
Leads help your team:
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Track new opportunities
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Record communication history
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Assign follow-ups
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Move prospects through the sales pipeline
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Convert prospects into paying customers